These are the terms and conditions on which Zoe Corney (we, us, our) supply our products (Products) listed on www.zoecorney.com (Website) to you. Please read these terms and conditions before ordering Products from our website. By ordering any of our Products, you agree to be bound by these terms and conditions.

You should print a copy of these terms and conditions for future reference.

If you do not accept these terms and conditions, you must not order Products from our website.

1. Information about us

The Website is operated by Zoe Corney.

2. Service Availability

We accept orders from individuals in the UK. If you are based outside of the UK please email us at mail@zoecorney.com and we will try our best to fulfil your order.

3. Eligibility

3.1 To be eligible to purchase goods on our Website and to lawfully enter into and form a Contract (defined below) on this Website you must:

   (a) be at least 18 years of age;

   (b) register to use our Website; and

   (c) be the holder of a valid debit/credit card.

3.2 You warrant that the personal information which you are required to provide when you register as a customer is true, accurate and current in all respects. If your personal information changes then please tell us as soon as is reasonably practicable.

3.3 You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.

4. Your Status

4.1 By placing an order through our website, you warrant that:

   (a) you are legally capable of entering into binding contracts;

   (b) you are at least 18 years old; and

   (c) you shall comply with all foreign and local laws and regulations which apply to your    use of our website in whatever country you are physically located, including without    limitation, consumer law, export control laws and regulations.

How the Contract is Formed Between You and Us

4.2 After placing an order, you will receive an e-mail from us acknowledging that we have received your order. This does not mean that your order has been accepted. Your order constitutes an offer (Offer) to us to buy a Product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the Product has been dispatched (Dispatch Confirmation). The contract between us (Contract) will only be formed when we send you the Dispatch Confirmation.

4.3 The Contract will relate only to those Products whose dispatch we have confirmed in the Dispatch Confirmation. We will not be obliged to supply any other Products which may have been part of your order until the dispatch of such Products has been confirmed in a separate Dispatch Confirmation.

5. Consumer rights

5.1 If you are contracting as a consumer, you may cancel a Contract at any time within seven working days, beginning on the day after you received the Products. In this case, you will receive a full refund of the price paid for the Products in accordance with our refunds policy (set out in clause 10 below).

5.2 To cancel a Contract, you must inform us in writing, which includes email. You must also return the Product(s) to us immediately, in the same unused condition in which you received them, and at your own cost and risk. You have a legal obligation to take reasonable care of the Products while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation.

6. Availability and delivery

Your order will be fulfilled by the delivery date set out in the Dispatch Confirmation or, if no delivery date is specified, then within a reasonable time of the date of the Dispatch Confirmation, unless there are exceptional circumstances.

7. Risk and Title

7.1 The Products will be at your risk from the time of delivery.

7.2 Ownership of the Products will only pass to you when we receive full payment of all sums due in respect of the Products, including delivery charges.

8. Price and Payment

8.1 The price of any Products will be as quoted on our website from time to time, except in cases of obvious error.

8.2 These prices include VAT but exclude delivery costs, which will be added to the total amount due in the check out process.

8.3 Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Dispatch Confirmation or you have made an Offer.

 8.4 Payment for all Products must be by PayPal. 

9. Our refunds policy

9.1 When you return a Product to us:

   (a) because you have cancelled the Contract between us within the seven-day cooling-off    period (see clause 6.1 above), we will process the refund due to you as soon as possible    and, in any case, within 30 days of the day you have given notice of your cancellation. In    this case, we will refund the price of the Product in full, which shall not include the cost of    sending the item to you. For the express avoidance of doubt you will be responsible for the    cost of returning the item to us;

   (b) for any other reason (for instance, because you claim that the Product is defective), we    will examine the returned Product and will notify you of your refund via e-mail within a    reasonable period of time. We will usually process the refund due to you as soon as    possible and, in any case, within 30 days of the day we confirmed to you via e-mail that    you were entitled to a refund for the defective Product. Products returned by you because    of a defect will be refunded in full, including a refund of the delivery charges for sending    the item to you and the cost incurred by you in returning the item to us.

9.2 We will usually refund any money received from you using the same method originally used by you to pay for your purchase.

10. Our liability

10.1 We warrant to you that any Product purchased from us through our website is of satisfactory quality and reasonably fit for all the purposes for which products of the kind are commonly supplied.

10.2 Our liability for losses you suffer as a result of us not complying with these terms and conditions is strictly limited to the purchase price of the Product you purchased.

10.3 This does not include or limit in any way our liability:

   (a) For death or personal injury caused by our negligence;

   (b) For fraud or fraudulent misrepresentation; or

   (c) For any matter for which it would be illegal for us to exclude, or attempt to exclude,    our liability.

10.4 We are not responsible for indirect losses which happen as a side effect of the main loss or damage including but not limited to:

   (a) loss of income or revenue

   (b) loss of business

   (c) loss of profits or contracts

   (d) loss of anticipated savings

   (e) loss of data

   (f) loss of data, or

   (g) waste of management or office time however arising and whether caused by tort    (including negligence), breach of contract or otherwise; provided that this clause 10 shall    not prevent claims for loss of or damage to your tangible property that fall within the    terms of clause 10.1 or clause 10.2 or any other claims for direct financial loss that are not    excluded by any of categories (a) to (g) inclusive of this clause 10.4.

11. Disclaimer

11.1 The website may include facts, views, opinions, advice and recommendations. These views, opinions, advice and recommendations are not endorsed by us and, to the maximum extent permitted by law, we shall not be liable on account of the accuracy, defamatory nature, completeness, timeliness or otherwise of the information provided on our website.

11.2 Links to third party websites may appear on our website. Such third party websites are not our responsibility and we accept no responsibility for the availability, suitability, reliability or content of such third party websites and we do not necessarily endorse the views expressed within them.

12. Import duty

12.1 If you order Products from our site for delivery outside of the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. We have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.

12.2 Please also note that you must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws.

13. Written communications

Applicable laws require that some of the information or communications we send to you should be in writing. When using our website, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing.

14. Notices

All notices given by you to us must be given to Zoe Corney at Keepers Cottage, New Street Lane, Calverhall, Whitchurch, SY13 4PJ or by email at mail@zoecorney.com. We may give notice to you at either the e-mail or postal address you provide to us when placing an order, or in any of the ways specified in these terms and conditions. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.

15. Intellectual Property Rights

15.1 The intellectual property rights (copyright, trade marks, patents, design rights etc) contained in or associated with our website, including but not limited to the content, is either owned by or licensed to us.

15.2 Save as expressly stated herein, you are expressly prohibited from: 
(i) reproducing, copying, editing, transmitting, uploading or incorporating into any other materials, any of our website; 
(ii) removing, modifying, altering or using any registered or unregistered marks/logos owned by Zoe Corney ; (iii) doing anything which may be seen to take unfair advantage of the reputation and goodwill of the Website or could be considered an infringement or misappropriation of any of the intellectual property rights owned by and/or licensed to Zoe Corney.

16. Transfer of rights and obligations

16.1 The contract between you and us is binding on you and us and on our respective successors and assigns.

16.2 You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior written consent.

16.3 We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.

17. Events outside our control

17.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (Force Majeure Event).

17.2 A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:

   (a) strikes, lock-outs or other industrial action;

   (b) civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war    (whether declared or not) or threat or preparation for war;

   (c) fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural    disaster;

   (d) impossibility of the use of railways, shipping, aircraft, motor transport or other means    of public or private transport;

   (e) impossibility of the use of public or private telecommunications networks; and

   (f) the acts, decrees, legislation, regulations or restrictions of any government.

17.3 Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.

18. Waiver

18.1 If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.

18.2 A waiver by us of any default shall not constitute a waiver of any subsequent default.

18.3 No waiver by us of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with these terms and conditions.

19. Severability

If any of these terms and conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

20. Entire Agreement

20.1 These terms and conditions and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.

20.2 We each acknowledge that, in entering into a Contract, neither of us has relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between us prior to such Contract except as expressly stated in these terms and conditions.

21. Our right to vary these terms and conditions

21.1 We have the right to revise and amend these terms and conditions from time to time and at our discretion without notice to you.

21.2 You will be subject to the policies and terms and conditions in force at the time that you order Products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we send you the Dispatch Confirmation (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of receipt by you of the Products).

22. Law and jurisdiction

Contracts for the purchase of Products through our site and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by English law. Any dispute or claim arising out of or in connection with such Contracts or their formation (including non-contractual disputes or claims) shall be subject to the non-exclusive jurisdiction of the Courts of England.